Topflight Grain Cooperative
  • 08-Apr-2019 to 07-Jun-2019 (CST)
  • Customer Service
  • Bement, IL, USA
  • Based on Experience
  • Hourly
  • Full Time

Health, Dental, Vision, 401k with company contribution AND match, Short-Term Disability, Life Insurance, Vacation Sick and Personal PTO, and more.

Topflight Grain Cooperative is looking to add a Full-time Administrative Assistant to our team at our location in Bement, IL .

Job Summary:

This position interacts with all facets of the organization to assist in the efficient daily operation of a full service branch office, including grain origination, accurate accounting for all inbound/outbound grain activity, developing customer relationships, and providing a superior level of customer service.

Essential Job Functions:

  • Responsible for operating grain scales and computer system, and weighing inbound and outbound truck shipments.
  • Responsible for testing grain for test weight and moisture with moisture meter, check for FM using gram scale, check for damage and other grade factors and properly recording data into computer system.
  • Purchase grain from patrons and report purchases on website reporting page. Settle grain contracts and write grain checks to customers.
  • Assist Grain Originator in grain accounting for location and subsequent reporting.
  • Assist Grain Originator with various office tasks, fielding and routing calls, and filing.
  • Maintain a safe working environment and promote safety amongst customers and employees.

Other Responsibilities:

  • Must maintain a high level of customer service.
  • Maintain market information and provide patrons with current grain market information.
  • Have thorough knowledge of grain contracts available and be aware of marketing options/resources for customers.
  • Monitor Delayed Price contracts, purchase contracts, and balances for signature status.
  • Communicate daily with location Elevator Superintendent, and possibly Operations Manager or Ops. Asst. Managers, on grain loading/unloading plans.
  • Responsible for the completeness and accuracy of all scale tickets.
  • Know the facility's customer base and the area in which you do business with.
  • Resolve customer complaints or work with management on solution.
  • Supervise and instruct part-time help during harvest period.
  • Assist with covering other offices occasionally.
  • Weekends, seasonal hours, holidays, on-call, and overtime if needed.
  • Exhibit a professional image and maintain a positive and respectful attitude.

Skills, Abilities, and Licenses:

  • Speaking - Talk to customers and staff to convey information effectively.
  • Writing - Communicate effectively in writing or e-mail as appropriate as needed.
  • Time Management - Manage one's own time and time of seasonal employees.
  • Judgment/Decision Making - Analyze the cost/benefit of different situations to maximize profitability.
  • Computer Skills - Microsoft Office, Agris Accounting System, OneWeigh Grain System
  • Class D Driver's License to drive company vehicle.

Work Environment
Most of the time is spent inside in an office environment. During harvest, exposure to noise from grain hoppers. Exposure to grain dust.

Full Job Description
Topflight Grain Cooperative
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